Wednesday 14 December 2011

Fixing a dead Hard Drive Hitachi HDT721010SLA360 (7200RPM 3.0 Gb/s)

I thought I'd post this up here as it may help someone out - it certainly saved my bacon!

Picture the scene - you've got a 1TB hard drive thats full of important stuff, the next thing you know its dead!....

I had this happen to me - my home server (ie. spare machine that i just chucked stuff onto till I sorted something proper out) had become a bit of essential kit in the house.  We had films, stuff for the kids you name it on there.  So one day it stops responding so I reboot it - except the screen says there's no boot disk.... say what! - quickly take the case off, check all the cables, hell check everything and power up.  Nope, its not happening - its gone - drive doesn't even spin up.

Words can't describe the feeling - but have a guess.

So I started to look around on the net for pointers - maybe this was an indentified issue, maybe I could "fix" this myself?. Hell I was desperate so was totally open to any ideas.  Then I came across a site where they mentioned that quite often, as is the case with this particular model, the controller PCB on the underside of the drive is what's gone splat and so you can change it with an identical one and all will be well.

As sheer luck would have it - I'd actually bought 2 of these drives at the same time - identical model, but was only using 1 of them.  So, quickly I removed the pcb from both units (you'll need a "hex" screwdriver - don't even "think" of trying something else - one wrong move and its bye bye pcb) and swapped them over. Take care with that "ribbon" cable you see below - those things break/rip/damage VERY easily.

A view of the PCB on the underside of the drive:



Power up and success! - the drive spins and a massive sigh of relief. 

Except its not fixed.

Although the drive now powers up - its not doing much ( I had it plugged in using an external USB hard drive caddy thing - just saves time mounting/plugging/unplugging/unmounting it from the case) - no extra drive appears and the feeling of dread comes back.

So, quotes from mainstream "disaster recovery" places are well and truely off the menu.  So I decided that my options were;

  • Accept the loss - like hell!
  • Try more extreme solutions...
Extreme - yep, like taking the hard drive platters out and putting them in a drive that I know works (ie. the spare one I had).  I was ready to try anything.

I thought though, before I took a screwdriver to the drive - check google one more time.

And I found it - the answer. It seems that this drive stores the information about the way the disks in it are configured on a chip on the drive PCB.  So simply swapping the boards over itsn't going to work - whilst I did solve the "power" problem that my drive obviously had, it didn't know how to then look at the disks inside it to work out where stuff was on them and thats why my drive still appeared to be dead.

So the solution is.... dead easy, simply unsolder the existing chip from the working PCB (which was now on my "dead" drive), and swap it with the same chip that was on the old PCB (that, in my case, had a power related problem).  This chip, NVRAM as it's known is rather small and lets be honest here - SOLDER, ME? - last time I picked up a SOLDERING IRON was twenty years ago!

View the of the NVRAM chip on the drive PCB - its NOT the big diamond one in the centre - the NVRAM chip is that small square one underneath the large rectangular one.


It turns out that this process is pretty much what a full on DR company will do and from what I'd read - nothing else would work as this NVRAM chip was vital to the whole thing. Platter swaps, Drive heads you name it - none will work.  All I needed to do was to swap the NVRAM chips over on the two PCB's.

Right.

Well, time to bite the bullet - no way could I afford to pay for it and as it turns out this make/model of drive has reliability issues, there's no way I'm going to use the spare one anyway so decision made.... I'm going in... With a hot iron....

So its tip time:

  • NEVER use a soldering iron that has a large tip - its got to be a small pointed one - you need precision here.
  • I worked on a basic golden rule - if I need to apply the iron to the chips pins for more than 1 second, I was doing it wrong and so needed to stop and wait a few mins to let things cool.
  • Another golden rule - your ENTIRE drive depends on this working - you'll get one shot at this and only one shot, mess this up and there is absolutely no way you'll get stuff back from the drive. SO TAKE YOUR TIME!
  • You do this entire process at your own risk - it worked for me, but if it doesn't for you then don't come complaining - I didn't hold a gun to your head did I?
  • Yep - ANY guarantee will be totally voided by this!
  • You'll need at the minimum - a soldering iron (obviously), some soldering wick and some spare solder.
  • Before you switch the iron on - clean it up, so it shines and if that means scraping/filing it with a knife etc then do it - its gotta be shiny.  Having done this - when its heated up - "tin" the iron by putting some solder on it - this will get it ready for use - which should be shiny.
  • Get some sponge and make it wet - or wire wool - good for keeping the iron clean
  • If you have never soldered before - use google! - there's loads of sites out there that will show you the basics!
  • PRACTICE this process on something you don't want! - you'll only get one shot at this so don't go in blind!
  • Before you start - MARK the chip in some way so you know which way round it should be on the board - my picture should give you a good idea....
The NVRAM chip is what's called a "surface mounted" type - this means its "pins" don't actually go through the board - it simply sits on the surface and is "glued" to it using the solder.  I started with the PCB that was on my dead drive (but which had the wrong NVRAM chip in it).

I wanted to only have the iron on the chip for the smallest amount of time possible. The chip is so small that realistically, you aren't going to be able to remove each pin one at a time.  So what I did was to ADD a load of solder to the pins when I started as this basically joined them together.  This meant that I could now heat up all the pins on one side in one go as the heat would transfer to all of them at the same time.  So I used some pliers to apply a slight "pull" to the chip - put the iron in the middle of the pins and when the solder melted the whole of that side came up from the PCB in one go!

Repeat the process on the other side and hey presto - one detached NVRAM chip! - a little bit of minor bending of the pins and cleaning up with Solder Wick.

Now do this with the NVRAM chip we want to keep - you've done this process already so things should be simple this time round.

Just remember to take your time and also remember - CHIPS hate heat - so use it sparingly.

When you have both chips off, position the old NVRAM chip on the board that works and get some solder and iron action going on.

IT DOESN'T HAVE TO LOOK PRETTY - IT JUST HAS TO WORK!

Heres what I was left with after mine - not bad for someone who, as I said, hasn't touched an iron in 20 odd years!


Once you have done this - give it a few mins to cool down, then plug it in (probably using an external USB drive thing ideally) and if everything has gone according to plan - your drive will spin up, your computer will detect it and everything is good!

It was in my case.

Wednesday 25 May 2011

Wow, time flies doesn't it !

I realised just now that I'd not posted up here for ages - well Im not dead (though kids drive you to it sometimes believe me!). I think that my involvement with this project is pretty much dead now. I just don't have the the time - though perhaps when my son is older he can pick up the reins and make a multitouch display for a school project.

Monday 21 December 2009

Still here!

A lot has happened since my last post on this thing. Become a dad (again!), and moved house - only two things but damn, does time fly when you have a blue eyed monster to feed, and a house that needs totally gutting and starting again (bit by bit, room by room). I've not put this whole thing to bed - more on "hold" for the moment as I just don't have the time to put into it any more. What time I have is spent on my soon to be launched website - and even then, its few and far between!.

I'm actually thinking of binning the idea of using an LCD anyway. I've been "loosely" following the MT scene so I know that since it all first really "took off" people have made their own using LCD panels - so there's little point in me continuing that side of things (reinventing the wheel so to speak).

My plan is that when I get more time, I'm going to put together a proper MT table using a projector and front DI. I've had a play using WII Motes and damn! - it was so sodding easy I couldn't believe it! - there are issues with this technique in terms of the devices dropping the connection and them having restricted tracking but on the assumption these are ironed out, i'll probably use 2 or more WII Motes in the setup. I want it to be a kick ass table though - proper setup, leather trim, the whole works and to be hooked up to the house network so people can view pics, films whatever.

Part of me is really wishing the MS would release the Source software to the masses - though I can't see that happening for a long time yet.

Wednesday 29 August 2007

Yay!

The IR emitter turned up and oh man what a difference. The moment I powered it up it was like i'd just put the IR Sun in the room!

I'll definitely need some kind of IR diffuser as it was just too bright (28 IR LEDS) to shine straight at the sheet of acrylic (this was from underneath by the way). I managed to get a "diffused" effect of sorts by changing the angle but this meant I had a really bright "point of contact" that faded to nothing. It wasn't ideal but gave me a realistic testing area. The heavens opened - super bright blobs being detected all over place. After a good bit of tweaking on the camera I managed to get it to see just my finger tips - with the occaisional false blob (due to the position of my setup / test enviroment). It was more than enough to see it working properly for the first time with my fingers and not the remote control.

Naturally I fired up the Flickr photo app - oh man...

Monday 27 August 2007

Just a quick update.

I'm waiting for an IR emmitter to turn up. I think that there's so much ambient IR in the room that Front DI isn't working - or the webcam isn't up to the job (though I'm more inclinded to believe the latter).

Hopefully when this thing turns up I'll be able to try out Rear DI and see if I get any better results. If so, I'll look at mounting the LCD matrix on an acrylic sheet properly. I want to try and get the size down so this fisheye lens business may be the way to go as I think I should be able to mount the camera around 10cm or so from the panel - which means the whole "unit" should be fairly small and compact. I'd like to be able to "rotate" the screen, see-saw style around say 15%+- so i've been digging around on the net for something that might fit the bill -so far.... nothing. :(

Sunday 19 August 2007

Have been doing some testing using a remote control and aiming it through the tft matrix at my camera. I already know this works but this is the first time I've had the sofware running as well watching the camera output to test how things perform......

A video to prove that you really can see IR light through an active tft matrix...


Thursday 16 August 2007


A picture of the sheets that make up the LCD backlight.....